EMS, short for "Express Mail Service", is an international postal express service under the management of the Universal Postal Union (UPU) and a courier service provided by China Post. It mainly adopts air transportation to accelerate delivery speed, with an average delivery time of 1 to 8 days depending on the distance to the destination.

This service enjoys priority processing rights in customs, aviation, and other departments. It delivers international and domestic urgent letters, documents, financial bills, product samples, and other documents and items for users with high speed and quality. EMS also has other meanings, including Electromagnetic Suspension, Environmental Management System, Engine Management System, etc.

The provider of this service is China Post Express & Logistics Co., Ltd., a wholly-owned subsidiary of China Post Group Corporation. It mainly operates international and domestic EMS express services, and is the earliest supplier of express services in China and the largest operator in China's express industry. The company has nearly 10,000 employees nationwide, and its EMS business covers all cities and counties in China, extending to Asian regions.

The EMS express service was launched in 1980, with its business volume growing year by year and its service types constantly enriched. In addition to providing domestic and international express services, EMS has successively launched high-end services such as "next-morning delivery" and "next-day delivery" within provinces, international guaranteed services, and time-limited delivery. At the same time, it also offers value-added services including cash on delivery (COD), freight collect, and flower etiquette express.

International EMS Guaranteed Service

• Seamless Coverage: The network terminals owned by global postal services cover thousands of households. The mail delivery networks of six postal services (Australia, China, Hong Kong (China), Japan, South Korea, and the United States) have a total of 260 million delivery points, 500,000 delivery staff, and 140,000 postal business outlets. Using the postal network can provide you with safe, accurate, fast, and the most extensive delivery services.

• Multi-Channel Information Access: EMS website platform, national unified 7×24-hour call platform (11185), mobile communication SMS platform (10665185), and postal business windows across urban and rural areas.

• Real-Time Tracking: Through EMS's mail tracking and inquiry service, you can know the whole-process information of the posted mail in real time.

• Guaranteed Time Limit: EMS uses the unique postal code resources of the post to calculate the guaranteed time limit based on the "postal code to postal code" method. The guaranteed time limit is the maximum delivery time for the mail posted by the customer, and the actual delivery time may be shorter than the guaranteed time limit.

Advantages & Disadvantages of International EMS Channel

• Advantage: It has a strong advantage in customs clearance and release for personal items with a wide variety of types.

• Disadvantages: Unstable delivery time; slow inquiry process for problematic parcels.